Volunteer Telephone Support Worker: Anxiety Services

ACEDA is a member based not for profit organisation which values the lived experience of people affected by panic and anxiety, eating disorders and/or obsessive compulsive disorders.

Our Anxiety Services Division is currently seeking a dedicated volunteer to fulfill the role of Telephone Support Worker.

The ideal applicant will possess the following qualities:

•    Lived experience of an anxiety disorder, or experience in assisting someone with an anxiety disorder
•    A high level of verbal and written communication skills
•    Confident and friendly telephone manner
•    The ability to listen effectively and empathise with others
•    Mature attitude and high level of self awareness
•    Basic computer literacy
•    Ability to work within a team environment

Experience in counselling or related discipline desirable.

The successful applicant will be required to:
•    Undergo a National Police Check

•    Commit to at least one year of service with ACEDA in the role of Telephone Support Worker (Anxiety Services), with a 3 month probationary period.
•    Undertake on-the-job training.
•    Be available to work from 9am – 1pm every Tuesday or 12pm – 4pm every Thursday.

If you are interested in applying for the position of Telephone Support Worker (Anxiety Services) please forward a current resume and cover letter to the following address:

Attention: Kate Henderson
Support Worker
ACEDA Anxiety Services
589 South Road
Everard Park SA 5035

Alternatively, please forward your details via email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Applications close Monday 4th June, 2012.